Frequently Asked Questions

What is IthacaRDH?

IthacaRDH is a free service that connects dental offices with local per-diem hygienists to help keep your hygiene schedule covered. Offices submit requests through our booking form, and available hygienists contact you directly to arrange coverage.

Is IthacaRDH a temp agency?

No, IthacaRDH is not a temp agency. That means:

• No fees to use our service

• No pay rate markups

• No middleman involved


Just a simple, free tool to connect your office with hygienists who are available to provide coverage.

What areas does IthacaRDH serve?

We currently support practices in:

• Ithaca

• Cortland

• Vestal

• Binghamton

• Trumansburg

• Lansing

What does it cost to use IthacaRDH?

There is no fee for dental offices. Using the booking request form is free. Once you’ve connected with a hygienist, all pay arrangements (rate, structure, and payment method) are agreed upon directly between you and the hygienist.

How do I submit a request?

Fill out the booking request form with your office name, contact information, and the dates/times coverage is needed.

To help find the best fit, consider including additional details such as:

• Appointment lengths

• Break schedule

• Equipment available

• Office policies

Once you’ve confirmed coverage with a hygienist, mark your request as Booked to stop receiving responses.

How do I finalize details with the hygienist I hire?

Once you've secured coverage from a temp hygienist through IthacaRDH, you should confirm the following directly with the hygienist:

• Pay rate and pay structure

• Exact start/end hours

• Appointment lengths and flow

• Equipment availability

• Breaks/lunch times

• Method of payment

Can I request a specific hygienist?

Yes. If you’d like a particular hygienist to cover, include their name in your booking request.

How do I cancel or change a booking?

Once you’ve made arrangements with a hygienist, all communication about changes or cancellations is handled directly between your office and that hygienist. IthacaRDH does not manage cancellations.

What are the laws around hiring a per-diem hygienist?

In New York State:

• Workers must receive a 30-minute unpaid break for shifts of 6+ hours.

• Registered dental hygienists work under the license of a dentist. This means that hygienists, including temps, should be hired as employees (W-2), not independent contractors (1099). The 1099 classification does not apply to registered dental hygienists under New York law. IthacaRDH per-diem hygienists are provided with a W4 form when they join the community and should be able to provide this upon booking.

How do I contact IthacaRDH directly?

For questions or comments, please email [email protected].